All Deliveries will be fully insured. Everything on our website is in stock now
For United Kingdom: FREE DELIVERY for UK if value of order £50 or over. (Purchase up to £14.99, Delivery £4.50. Purchase £14.99 to £49.99, Delivery £7.20).
Most UK despatches will be Royal Mail either 24 hour Tracked, or 48 hour Tracked. Advice will be given according to Parcel Size. Tracking includes advice by text or e-mail.
Please indicate under the 'Special Instructions' section if you would like the parcel left with a neighbour or somewhere 'safe'.
For EEC: Standard Tracked Delivery for countries in the EEC will be up to 10 working days, usually within 5 working days.
Europe but not EEC: Selected countries will receive Tracked delivery up to 10 days.
For USA and Canada: Tracked Delivery up to 10 working days.
Rest of World: Countries not referred to in other categories will receive Tracked delivery in 10 to 14 days.
All Delivery charges are estimated and customers will be informed of any differences on an individual basis if necessary to see if they want to go ahead. This especially applies to Overseas long distance deliveries. A refund will be made if delivery charges are significantly over the actual cost incurred.
Please e-mail for a secure payment invoice if problems with website from overseas. Payment through Paypal system.
We will be pleased to quote for a faster delivery if required. Please e-mail for a quote.
Click and Collect from Penzance Store after Payment for item. No delivery charge.
All items displayed on our website are in stock. Unless human error has occurred, which is rare!
If an unlikely problem occurs with your order we will contact you.
Our many years of packaging experience mean that the arrival of damaged goods is highly unlikely, but in the event of a transportation mishap, we will require a photo of the damage and packaging, and a free of charge replacement will be dispatched.